Delivery Times

Packages and Envelopes shipped throughout Mexico

1-5 business days.

Wholesale Cargo, Pallets & Heavy Cargo shipped throughout Mexico

3-15 business days

Packages and Envelopes shipped worldwide

5-12 business days

Wholesale Cargo, Pallets & Heavy Cargo shipped worldwide

7-18 business days

Tariff and Tax Disclaimer

1. Scope of Exemption

This section establishes the terms and conditions related to PROSALUD's exemption from liability for customs duties or taxes that may arise when shipping a product purchased through our platform, for both national and international shipments.

2. Customer Responsibility

The customer assumes full responsibility for verifying and covering customs duties or taxes that may apply to the shipment of their product, in accordance with the laws and regulations of the Tax Administration Service (SAT) and other competent authorities, for both national and international shipments.

For national shipments:

  • The customer must consult with Mexican tax or customs authorities to obtain accurate information on value-added taxes (VAT), federal, state, and municipal contributions, or any other cost related to the transfer of the product within national territory.

For international shipments:

  • The customer must consult with the customs authorities of the destination country to obtain precise information on tariffs, taxes, VAT, customs duties, inspection fees, or any other cost related to the entry of the product into the destination country.
  • PROSALUD is not responsible for any additional charges that may arise during the import process, such as tariffs, taxes, VAT, customs duties, inspection fees, or any other cost related to the entry of the product into the destination country.

3. Recommendations

PROSALUD recommends that customers:

  • For national shipments: Consult with Mexican tax or customs authorities to obtain accurate information on taxes applicable to the transfer of the product within national territory.
  • For international shipments: Consult with the customs authorities of the destination country to obtain precise information on tariffs, taxes, and other costs applicable to product imports.
  • Verify the permitted import limits and existing customs restrictions for the type of product purchased, for both national and international shipments.

4. Limitation of Liability

PROSALUD will not be liable for any damage, loss, or harm that the customer may suffer as a result of failure to comply with tariff or tax obligations related to the shipment of their product, for both national and international shipments. The customer accepts that PROSALUD is not obligated to provide legal or tax advice regarding product imports.

5. Acceptance of Terms

By placing an order on our platform, the customer accepts and understands the terms and conditions established in this tariff and tax disclaimer. The customer declares to have been clearly and precisely informed about their responsibility regarding customs duties or taxes that may arise when shipping a product, for both national and international shipments.

6. Modifications

PROSALUD reserves the right to unilaterally modify the terms and conditions of this tariff and tax disclaimer at any time. Such modifications will be published on our platform and will become effective from the date of their publication.

7. Jurisdiction and Competence

For any controversy or dispute arising in relation to this tariff and tax disclaimer, the current legislation in the United Mexican States will apply. The exclusive jurisdiction and competence to resolve any conflict will be the competent courts of Mexico City, Mexico.

For more information, please consult our terms and conditions section.